Hi,
I joined an Organization in Kolkata (RS Software) on feb 14th and opened an Salary account with ICICI bank (Manikanchan SEZ, Technopolis, Kolkata). It was an Instakit i.e. ready account, the privileges are (International Gold Debit Card) there are no charges, as many numbers of withdrawals from any other bank ATMS, I stay infront of the ICICI bank in Salt lake Sector 2, the Card doesnt work in the ATM machine, for which I went to other bank ATM
To my surprise they deducted INR 20.00 after the 5th transaction, I went to the branch to enquire the same, they told some technical issue is going on so it happened, please communicate to the Salary Dept, i.e near Infinity Towers (Sector 5 Salt lake), I wrote 2-3 emails and called them even, just to fix the issue, they are saying the account needs upgradation and so many things.
Boasting as the 2nd largest bank in India, the service quality they provide is real mediocre, as I see other colleagues dont have the same issue, the bank is unable to answer the query.
Please let me know what can be done so that my issue would be resolved.
Thank you
Sanjib Dey
ICICI bank a/c - 022901502478
Cell : 91 8820605056
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