DEAR SIR/MADAM,
I AM HAVING ONE CREDIT CARD OF ICICI BANK LTD, CARD NO IS 5239511008032003.ON 31 DEC WHILE DRIVING THE CAR I HAVE RECD. MESSAGES OF PURCHASE DONE ON MY CARD.I HAVE CHECKED MY WALLET AND SEEN THE CARD WITH ME.I IMMEDIATELY CALLED CUSTOMER CARE AND GET BLOCKED MY CARD FIRST.BUT BY THAT TIME SSOMEBODY HAS DONE FRAUD OF 54000.00.I HAVE RAISED DISPUTE WITH ICICI BANK AND THEY TOLD ME THAT THEY NEED 60DAYS TO RESOLVE THE MATTER.AGAIN AND AGAIN CALLS CONTINUE FOR PYMTS.AFTER 60DAYS AGAIN THEY TOLD ME THAT THEY NEED EXTRA 30DAYS. AND TOLD ME TO SEND DOCUMENTS AGAIN.I HAVE ATLEAST FAXED THE DOCUMENTS MORE THAN 10 TIMES.THE THEY HAVE CREDITED MY A/C BY 54000 IN MARCH.IN APRIL THEY AGAIN DEBITED THE AMOUNT SAYING THE VERDICT IS IN BANKS FAVOUR.I HAVE GONE THR. ALL HELL DURING THIS PERIOD FOR PYMTS CALL.THEN IN OCT THEY HAVE LIEN MY CURRENT A/C. I HAVE TAILKED TO CUST CARE SEVERAL TIME BUT TO NO RESULTS.THEY ARE JUST TALKING ABOUT PYMTS. CAN ANYBODY HELP ME OUT FROM THIS?
IS ICICI BANK CREDIT CARD DIVISION SEE THIS
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