I had invested in Tata Motors FD through ICICIDirect in April for 1 year. FDR#603593
The rate of interest promised to me was 10% plus additional 0.5% as I was holding Tata Motors shares at that time.
I have concerns with service quality of both ICICIDirect.com as well as Link Intime.com, who is the registrar of this issue.
ICICIDirect has sent my incorrect name information to registrar.
I'm currently in USA on a project deputation. About 3 weeks back, my parents received a cheque with incorrect name on it. They can’t deposit since instead of my correct name “Mhatre Santosh Kundlik" they issued the cheque on "Mhatre Kundlik", which is my father's name and my ICICI Bank account number on it.
I have been doing a lot of email follow-up with both the parties but yielded no results. Link Intime is asking me to send the physical deposit certificate to be sent to them in order to get my maturity proceeds.
My question is - If I had invested money through ICICIDirect.com because of ease of use, why do I have to do this entire manual work, only because the registrar doesn’t have IT/Systems capabilities to handle it?
There are so many people like me, who have to travel to other countries because of job and they end up being helpless because of this type of service being rendered.
My appeal to IT professioanal - DONT USE ICICIDIRECT.COM
Thanks very much,