From: Prabhat Kumar Chatterjee
Subject: Iregularity in depositing Qtrly Intt & Shifting of documents without any knowledge
To: "ICICI Customer Care"
Cc: "Prakash Sharma", [email protected]
Date: Wednesday, 29 September, 5:59 AM
ICICI Customer Care-Attention Mr Murli-TelNo-022-42514140, Mumbai Office, ICICI or other Suitable Dealing Executive who may solve my Problem.
Dear Sir,
This is to bring to your kind notice that we had made Invested in ICICI Home Finace FD as below:
Investment was made for Rs8.0Lakh Rs 7.0Lakh i.e Rs 15.0Lakh in your ICICI Home Finance FD for 30 months as per details given below:
1. Shibani Chatterjee & P.K.Chatterjee (Nominee, Jaideep Chatterjee)-FD Certificate No 002600010978/75/72 for Rs 3.0Lakh Rs50.000 Rs50, 000 i.e Total Rs 4.0 Lakh w.e.f 28-07-09 & also Rs2.0Lakh Rs2.0Lakh i.e Total Rs 4.0 Lakh, FD Cert No, 002600014781/77 w.e.f 12-08-09 @ of 8.55% annual rate of Intt with the option of depositing Intt in saving A/C No (Also given MICR No)
Qtrly Intt was deposited for QE 30-09-09, QE Mar-10 (With TDS although Form 15G & PAN No furnished) after long time & after lot of discussion & follow up from my side & by the intervention of Mr Murli as above for QE 30-09-09.
2.Mala Chatterjee & P.K.Chatterjee (Nominee, Jaideep Chatterjee)-FD Certificate No 002600010971/65/66/68 for Rs 4.0Lakh i.e Total Rs 4.0 Lakh w.e.f 28-07-09 & also Rs1.0Lakh Rs2.0Lakh i.e Total Rs 3.0 Lakh, FD Cert No, 002600014788/86 w.e.f 12-08-09 @ of 8.55% annual rate of Intt with the option of depositing Intt in saving A/C (Also given MICR No )-- Qtrly Intt was deposited for QE 30-09-09, QE Mar-1 (With TDS although Form 15G & PAN No furnished) after long time & after lot of discussion & follow up from my side & by the intervention of Mr Murli as above for QE 30-09-09.
I have further complaints as below:
i) TDS was deducted for Intt QEMar-10 although I had deposited Form 15G & PAN No to Mr Prakash Sharma, Area operation Manager of ICICI HFC Ltd, 228 AJC Bose Road, Land Mark Building, Kolkata (PH No 033-40090863/40090801/9830954445-Sri P-Sharma) for which receipt was also given.
ii) While I am trying to talk to Mr Sharma he is not attending my Phone. Kindly advise so that last TDS deducted for QE-Mar-10 is refunded & Intt for QE-Sept-10 must be deposited without any TDS.
iii) I have also come to know although my FD documents were with AJC Bose Office as above but now all my documents have been shifted to some other place without any knowledge & intimation to us.
iv) Kindly resolve my issues otherwise I have to take Legal recourse & shall also stop EMI deduction for our Home Loan from ICICI as a preventive step. So long I have coperated but ICICI Home Fin FD is really playing a truant.
Pl reply to my mail & over phone as well & further advise AJC bose Office to keep us apprised about all such developments.
With Regds,
P.K.Chatterjee
M-09831302510
Flat No-D-3, Block&-#039;C', Meena Green A[partment,
Kaikhali, Chiria More,
Kol-700136
PH-Res-033-32519053
NB; Pl note even my Intt due on 30-09-10 has not been credited to my A/C & nobody i.e call centre no 9831378000 (Kolkata) at kolkata or 02226531414 (Mumbai) is attending to my complaint. Some serious action needed to stop ICICI in their such negative attitude & for playing with the public money. Even today I am not able the wheabout of my document because Kolkata Office & Mr P Sharma is not respondint to my complaints
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