Below is the last reply i got from the icici pru. on my complain. Actually, they made the mistake, and they don't want to correct.
My cell no. is 9724506623.
I want to claim 1Lacs Rs. because from last two month, i am suffering a lot.
Please give me justice.
Beat regards,
Nitin Kanodiya
Dear Mr. Nitin G Kanodiya,
>
> We refer to your email dated 16/03.
>
> With regard to your concern pertaining to premi8um redirection we here by
> inform you that as you gave Premium Redirection request on 01 January
> from 100% Flexi gorwth to 100% Preserver which got processed on 03rd
> January which is correct.
>
> Then you have paid the premium of Rs. 25000/- on 11 January after 1
> year from the last payment for due date 26 November which got applied
> in the policy 01st February after reinstating the policy. Meanwhile
> you also gave fresh request of Premium Redirection on 28 January from
> 100% preserver to Multiplier 100%.
>
> Hence that premium got applied in the Multiplier Fund. After that as you
> have done multiplie switches. Hence we were unable to reverse back the
> transactions
>
> If you have any query you can also call to our customer service helpline
> number 1800 22 2020
>
> Please contact us for further clarifications, if any.
>
> Premium Paid Certificates are now available online at a single click. To
> download / print / email the statement, we request you to click on the below
> link :
> https://www.iciciprulife.com/customer/ppcdetailsprelogin.jsp
>
> Click here to give feedback
>
> Yours Sincerely,
> Dimple A.
> Manager - Customer Service
> ICICI Prudential Life Insurance Co. Ltd.
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