Matter:-
I have buy a term plan having 30 years validity with 50 lacs insured amount of ICICI Prudential life insurance Co. Ltd, (Plan-I) on 14.10.2010. Ref No: OL00034379.
On 22.10.2010 I got a call From 022-40777186 regarding my policy on 10 am that the policy has been cancelled those i have not paid the premium amount from my self ICICI bank account. and my premium amount will be re cashed/ returned with in 2working days. but Till date Neither i got any informations/calls nor money on the account from which i had paid the premium.
I think that these is not a good response/attitudes from the institute as we people are buying the policy for our critical situations.
As i think through the institute couldn't solve these problems, then how could they help the nominee in the absence of the borrower.
I have also contacted to Costumer care num; 1800 22 02240777171 with request reference no: 27674963 with your representative Miss/Mrs Soumya on Dated: 30.10.2010 regarding this matter, but there are also no positive response from their end.
As i think this is a very reputed as esteemed organisation, they should solve the problem as soon as possible and help/guide me reissue the policy as soon as possible.
Your Quick response will be highly solicited.
Thanks & regards
Santosh Kumar Behera
Mob: Num: 8085950133, 9425275656
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