Icici Prudential has cheated me.
I have Two policies one on my Wife name and the other on my Daughter name, Amount is very huge. I requested the customer care to help me in surrendering the policies. They had send a representative from third party, I think its india infoline
That guy has taken all the necessary documents (cretificate Proofs) and taken signatures.
After one week, the amount got credited to my referred accounts but to my surprise it was only a small part of the whole amount, I immediately responded to their customer care number toll free number. One Mr. Nagaraj has noted my grievance and told me that it would getr resolved in max 6 working days it was on 9th Feb.
Till date nothing had happend and even ICICI Prudential is also not bothered to address my grievance
Complaint Ref Numbers are
1) 17579161
2) 17580313
I request serious action need to be taken on ICICI Prulife and return my amount with penality.
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