I am having 2 d-mate account with infoline, at shubhaschowk branch (memnagar), ahmedabad. My account Id are "MBIMALDA" & "DAVEMINA".
My both account were handled by your relationship Personel Kena Mohanlal Patel on 2-June-10 & then after on 3-Aug-10, i got messsage that my both accounts are now with Mr. Parag Umeshchandra Shah with mobile no. 9974700394. I tried to contact Mr. Parag many times but i was getting no reply from him.
I had came to know that Infoline's shubhaschowk branch (memnagar, ahmedabad) had been closed.
I had recently got information of such close down from other d-mate account holder of infoline. I was not knowing where my account is shifted & who is handling it???!!!
For knowing the same i went to infoline's H.O near Law Garden, Ahmedabad. Where i am having really very bad experience...
At our H.O, I meet receptionist Hemalkumari Dineshbhai, she made me sit for 45 minutes without any reason. When I asked her question regarding my account she had no reply to give, she also didn't allow me to meet H.O or Branch Manager or any higher authority.
After 45 minutes she told me that my account has been shifted to "GHANDHINAGAR"... Now distance between ahmedabad & ghandhinagar is very huge, moreover both (ahmedabad & ghandhinagar) are different DISTRICT. While there are many branches of infoline in near areas...
I don't know how infoline has shifted our account to different DISTRICT... Our account are shifted without taking us in confidence & without knowledge.
Now in such circumstance HOW CAN I DEAL WITH MARKET???
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