INDIA INFOLINE Ltd. called me to open an Demat account and give me a offer that if you give Rs. 750 as one time charge then you are not required to pay any other charges except brokerage charges in life time.
when I open this account they now started charging me an amount every month on the name of AMC. When I raise this issue, their executive says someone has given you a wrong information and may be someone lied you to just open an account. you will charged AMC and we are responsible for that. When I asked to close this account and asked to return my money they says its not possible.
now when almost three months are about to over they says as per Rs. 750 plan we can only refund your money if you pay us the brokerage of Rs. 750 but you have to give AMC charges which is not included in this plan. Then I asked them why dint they give me this information before. they are just ignoring me and do not answer properly.
every time i mail them for my problem they just copy and paste one line "Please note that we have coordinated with your Relationship Manager Mr. Praveen. Jindal Contact no.9958574997 and he will get back to you regarding the same."
First this guy never call me and whenever i called him he says i cant help you can close the account or give the charges.
I raised few more issues like value of infrastructure bond which should be Rs. 20, 000 but there tool shows its only Rs 18220 when i asked this question that relationship manager says I dont know about this issue and when i mail them i got an reply talk to your relationship manager. they just ignoring and ignoring they do not have any shame and happily ignore my issues.
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