Dear Sir/Madam,
I have opened my trading account DP ID 12044700 Client ID 05526970 with indiainfoline in February.
To trade in FnO derivatives segment I had given my securities holding value more than 1250000
to indiainfoline for pledging to be used as required margin against my trades.
I was informed by your broking house authority that i am entitled to take debit exposure below 50% of my holding value.
but it is very unfortunate that even maintaining exposure/debit amounting to 50% of my value some delayed paying charges
were imposed on my account. My relationship manager had no explanation for these charges. Later he said that my securities
were not pledged. But I had already given my securities for pledging. After 3 months of opening my account my RM pledged my
securities and assured me that no delayed paying charges will be enforced in future. But still delayed paying charges are being
reflected in my account.
My RM said that these charges will be reversed. but no action had been taken from IIFL.
After experiencing such kind of irregularities by IIFL, I decided to close my trading account.
I asked my RM to depledge the securities and close my account. It had taken two months to depledge my securities.
On depledging the securities my account was in debit. They sold some of my securities without my permission and intimation.
I therefore you to please look in to this and do the needful ASAP, so that I can settle my account and recover my loss.
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Regards
Himani Agarwal
ph- 919829858889
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