INDIAN OVERSEAS BANK'S VISA DEBIT CARD
UNREALISED PAYMENT BY DEBIT CARD

Dear Sir,

We had purchased a jewelry diamond set on 06.05.2011 from the Sect 18, Noida branch of Tanishq. The total cost of the set was around Rs. 63783.00 (Tanishq Bill no. TNO/CM/1108, dated 06.05.11). This payment was made thru two debit cards.

However, payment of Rs. 13783.00 (which was first made thru my IOB (Sainda branch) debit VISA card no. 4221321505151402, got bungled as on the first attempt thru the IOB's VISA debit card, we were told by the Tanishq staff that payment could not be realized. We, therefore, paid Rs. 13783.00 from our third debit card. But, on checking our IOB account statement (Sainda SB A/C no. 1959), we observed that Rs. 13783.00 had actually been debited to Tanishq on 06.05.11. So Rs. 13783.00 have been paid twice to Tanishq. However, Tanishq Noida branch denies that they got money twice.

You are requested to look into the matter and pay back to me Rs. 13783.00.

Request you to respond at the earliest.

Regards,

Tarun Kaushik

SB A/C No. 1959