I am lavanya, a customer of ICICI bank with account no-111401501720.I had done an IOB Bank ATM transaction on 17th march (amt-3300). I got a message processing the transaction, and it was for very long time. After some time i got a message saying unable to process the transaction. I din't get the money and receipt also. After that, to check the balance i did another transaction for balance enquiry but it also showed unable to process the transaction. After that the ATM also was out of order..When i filed a complaint regarding this issue, I was informed that i had done my money transaction successfully. I lost my money ..It was not refunded. Please kindly help me regarding this issue.
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