I am using my IOB Debit Card No. 4221 3215 1510 8665 for transactions while paying against purchases. On 25.08. while making payment for Rs1375, for the purchases from M/s. FAROOK BEDDING an agency at West Mambalam, Chennai, Tamilnadu, the Transaction was denied while using the Debit Card No. 4221 3215 1510 8665 and no payment was effected. Also there is no paying slip printout signed by me against the purchases.
In my IOB Account, it is found that the payment of Rs 1375 has been deducted for the failed transaction.
After due verification of the network provider about the failed transaction, I used my HDFC Debit card No. 5264 1901 3794 7635 and the transaction was successful and payment was made. The Transactions for the same from HDFC Statement is presented to my IOB Branch in TCIL Bhawan, GK-I, New Delhi. herewith for verification.
While verifying with the local IOB at west Mambalam, Chennai they told that there is network problem on 25.08.2010 and asked for filing for refund. Hence I submit that the deducted amount of Rs1375 may kindly be credited with intimation please.
My IOB A/C No. 669701000092371, IOB Nehru Place Branch, New Delhi19
R. Ramani, Manager, TCIL New Delhi
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