Inconsumercomplaints.com » Business & Finance » Review / complaint: IVRplat5 Consultancy - Fraud Wrongly Deduction of Amount from Credit Card | News #348709

IVRplat5 Consultancy
Fraud Wrongly Deduction of Amount from Credit Card

Hi! I am Masroor Tariq. My mobile no. 9971851425. I am a victim of IVRplat5 agency.

On 11.10.."On 11.10.2011 I had been contacted by an executive that I have been selected among 160 credit card holders for a new promotion launched by your agency. Next day on 11.10.2011 again I had been contacted by your Ms. Archana and convince about the discounts on various products and restaurants using my credit card and there would not be any kind of annual charges or service charges, absolutely free of cost service and transferred the call to other person. He told me that this information has to be conveyed to my CITI Bank card through a system, for that I have to press the 16 digits card no., expiry date and cvv no. accordingly I had followed his instruction and the next moment I found that I received a SMS from CITIBank saying "Rs. 4964.00 was spent on your credit card xxxxxxxx on 11 Oct at IVRplaT5 Consultancy. Since, it was promised me that there was no annual charges or service charges are levied then how come this transaction has taken place.

This is merely a fraudulent transaction against my will. I disagree with such kind of transaction. Hence, you are requested to reverse the transaction back to my CITI Bank credit card with immediate effect. Otherwise I will be compelled to take the legal action against you agency for such kind of fraudulent transaction. I expect no clarification from you but immediate action."

If any action has to be taken against IVRplat5, I will also join you with other victims.

Thanks & regards.


Company: IVRplat5 Consultancy

Country: India   State: Delhi   City: South Delhi

Category: Business & Finance

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