I want to file a dispute against the transaction that didnt occur, but the amount was debited from my account. After i entered my billing details the site showed me that the transaction has failed due to an error, after which i called the Jetlite customer care number for bengaluru. They confirmed that the ticket wasn't booked.
Below are the details of the transaction
transaction authorization code : 029181
Transaction Date : 8th November
Amount claimed by JETLITE INDIA L MUMBAI MAH from HDFC bank
transacted amount: Rs 15, 432
Booked by: Antuj Srivastava
Credit Card Bank: HDFC
Sector: 1st Feb - Lucknow to Bengaluru
9th Feb Bengaluru to Lucknow
Credit Card # XXXX-XXXX-XXXX-5600
Mode of booking: JetLite India website http://www.jetlite.com
Booked in the name of: Anshit Srivastava and Sunaina Ghai
This transaction happened on 8th of Novemeber, today is 15th Dec and i havent received a my money back. Everytime i mail them they ask me to be patient as they are looking into the issue.
I mailed info@jetlite, guestrealtions@jetlite, but all my requests fell on deaf ears. Now they dont even reply to my mails. My bank is charging interest on the purchase that didnt take place. I have to toil so hard for getting my own money back.
If someone can help me with the issue please do the same. I'll be indebted.
Regards,
Antuj Srivastav
Mob# 8861089194
email: [email protected]
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