Kotak Mahidra Bank
Fraud loan letter delivered @ my address

Hi,

A few days ago i received a letter from kotak mahindra bank (dated -12th aug) about the CRN:7053970 .That letter had sumone else's name (Mr ShivKumar Sanmukh Nadar) but had my address.

Since the address was mine, the postman delivered it at my address, it is a statement of account of sumone who has taken a loan . i have tried contacting customer service dept, got no help even after running from pillar to post,

i fear that someone else has obtained a loan from this bank but has used my address.

1) I haven't been clarified who & why was this done?

2) kindly help me in clearing out my address out of this fraud.

Thanks & regards,

Reetu P shetty

B-401, Panchavati CHS, sec-5,

Ghansoli, Navi Mumbai.

PIN: 400 701

cell no :9320214682