We have been holding our currant and saving account in lajpat nagar branch of kotak mahindra bank and we have an inbound volume of aprox 200-300 cheques par month. when ever an inbound chq bounced the staff of above mantiond branch do not hand over tha bounced chq even after all the procedure are followed on some pretext or other which is the continus source of harrassment to us. two people from our organisation have to be continuously running arround leaving all the other jobs aside just to full fill the banks requirment when we aproched the beanch manager Mr. Rajat he told us in a very discourteous manner that we should close our account with kotak mahindra bank and also told us to get out the bank pramises if a retail banking executive behave in such a manner with coustmer then it is high time that people should stop banking with kotak mahindra
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