Dear Sir,
I have submitted my all the required documents for opening an trading account to kotak representative (Mr. Yuvraj) 2 months back against which i have not been provided any services and when i asked to return my documents, they are not even returing my documents. i have doubt that my documents are being misutilised.
I have already lodged complaint at customer care branch level but no satisfactory feedback is provided to me. the reply is same every time that we will get back to you after checking details.
I was informed intially that account will be opened with in 7 working days but no development till date, its already around 60 past when i submitted my documents. Now when i tried to contact the concerened person (Mr. Yuvraj), he is not picking up my phone.
My request is that please look in to the issue becoz no account opening process take 60 days, there must be something wrong is going on
My details are as follows-
NAME: ANKIT JAIN
Client Ref: 692361
DOB:27-May-1985
Branch of KOtak: T-Nagar (chennai)
0 comments