Dear Sir,
I have opend an On line Share Trading account with M/S Kotak Securities Ltd vide ID no: I5Y80 in the month of Dec. At the opening the account two managers from the Kotak Securities came to my personel office and described me about all the charges and opened an Trinity Account (An Account In Kotak Bank). But on the very next month I found that my account was debited with Rs=397.08.while talking to the manager concerned on 2nd Jan he said that no charges had been deducted or supposed to be deducted. He himself promised me to come to me and checked with all the charges but till date he has not visited me. I send almost 8-9 mails to Kotak Securities, Mumbai regarding the matter but nobody is interested to sortout the problem. I have been asking for CMD or Md's direct telephone numbers that too they are not giving. But in the mean time they have again deducted Rs=50.74 in the month of Feb'2010 and again 50.74 on Mar. I wanted to close the account as it is linked with my savings account, but they say that I can not close the account before 6 months of operation. Even I tried to contact their Mumbai office but instead of giving any faborable reply they keep on transfereing the phone from one to another as such I have no other option but to request you kindly to look into the matter and do the needfull at the earliest.
Thanking You
Sincerely
Chandan Nath
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