Inconsumercomplaints.com » Business & Finance » Review / complaint: KPTCL - Clarification of the action taken by TT | News #365370

KPTCL
Clarification of the action taken by TT

Apropos to the above, I Shahila Siddika B.M., working as Asst. Executive Enginer (Ele) in KPTCL residing at 220kV Receiving station and colony, Karwar Road, Hubli here by bring to your notice that, on 15.05.2010 I had reserved the seats in online ticketing facility availing journey from Bijapur to Hubli by Hubli Passenger which was scheduled to be departure at 23:15 Hrs from Bijapur Station. The passenger details are enclosed with this letter. Since the passengers were 7 numbers including childrens of age 10 and 7, the reservation for all the 7 was not possible in a single ticket. Hence as per the general consideration started to reserve for 6 members first and took print out of the same (copy enclosed) and for the remaining one passenger who is a child of 7 years has reserved an another ticket copy of which is enclosed here with too.

During the time of availing of journey on 17.05.2010 at scheduled time of departure the TT of your department verified the tickets and informer to produce the identity card for proof. The same (original copy) was produced by me to him, at the time the TT were seeking an another identity card of the child of age 7 years even after showing my identity card as proof for acceptance of ticket reserved via online facility for the passengers of my family. In spite of my request the TT handed over the seat no:47 earlier which was RAC-2 to another person stating that the child of 7 years is not eligible to travel by that ticket. Further is it that much essential to produce a identity card of 7 years old child even after producing my identity card as a proof of my family passengers.

Further, it is very regretted to know that the TT asked us to give fine of Rs. 371/- later the TT took Rs.200/- by my guardian who were traveling with us without issuing a receipt to us.

Hence, I request your kind self to clarify me whether the action taken or decision took by the TT who were on duty on 17.05.2010 is as per rules or not. If the decision taken by TT is out of rules, I request your kind self to refund the amount to me.

Thanking you, and hoping will get reply to my application.

Yours faithfully,

SHAHILA SIDDIKA.B.M,

Asst. Executive Engineer (Ele),

O/o. Tr.(W&M) circle, Karwar Road,

KPTCL, Hubli-24.


Company: KPTCL

Country: India   State: Karnataka   City: Dharwad

Category: Business & Finance

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