My Name is Madhukar Garg and I applied for Pre – Sanction Housing Loan in LIC Housing Pune (Swargate) Branch on date 20th May.
I contacted by an LIC Executive named “Santosh” on the day and submitted all required documents that he told me.
At the time of application, he (Santosh) said that I will get sanction letter in next 7 working days but it is more than 2 months completed and I am still waiting for the same.
When I asked for reason he said their area manager got transferred. I continuously made him calls every 3-4 days with no response at all. Every time he said there is a requirement of some documents.
20 days back I was asked to submit my latest form 16 that I submitted immediately.
The Cheque that I submit has already en-cashed on 10th June.
10 days back from today (i.e. 20th July) I visited to LIC Pune Office (Swargate), Santosh asked me to meet Mr Prakash Tiwari.
Mr. Tiwari said that my file is just transferred to LIC Housing Main Office in Pune 2 days back (i.e. 11th July)…When I asked reason for that much delay then again he said area manager got transferred… then I asked him to give his statement in written, he said instead of writing this he will write that my documents were not completed.
I just wrote the above to their following complaint officers:
1. Mr. D.R. Muralidharan ([email protected])
2. Ms. Usha Kakar ([email protected])
I asked to cancel my loan application and returned my all documents and refund my money.
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