My Brothe is an NRI and has applied for a Home loan with LIC Housing finance in the month of April’11 and there was no update on the status despite frequent follow up.
Later we were given to understand from the agent that home loan application has been declined due to the reason "Profile not satisfactory"
Reject on the above reason could have been eliminated if these checks would have been done during the initial login and charges should not be levied. They have debited Rs 5515 as processing fee and No reject letter has been sent yet
I am the power of attorney for my brother and been following since June ’11 by sending mail / Complaint however till now there is no response..
File No : 5105000577
Please help me out and have also attached the detail of the earlier complaints below
Regards
Prashanth
&&&- Forwarded message &&&-
From: prashanth balakrishnan
Date: Sat, Jul 30 at 11:04 AM
Subject: Fwd: Fw: Home loan application (Complaint)
To: [email protected]
Cc: [email protected], [email protected]
Hello Sir,
I haven't got any update on my appended complaint, and it has been more than a month,
No reject letter has been sent as well. Would request you to refund the money asap as the decision on decline is due to " Profile not satisfactory" which should have been ideally checked during initial login.
When checked with Shai, i was asked to liase with you directly hence appreciate a resolution to my complaint as this is pending for a very long time.
Regards
Prashanth
From: [email protected]
Subject: Home loan application
To: [email protected]
Cc: [email protected], [email protected]
Received: Thursday, June 23, 2:55 PM
Sai,
As per our discussion, i am given to understand that my brother B.Praveen Kumar's home loan application has been declined due to the reason "Profile not satisfactory"
Reject on the above reason could have been eliminated if these checks would have been done during the initial login and charges should not be levied.
hence would request you to return all the documents submitted by him and also arrange to refund the Processing fee of Rs 5515 paid for the same.
Please note: I am the power of attorney for my brother and please treat this as very urgent as this will enable for me to apply with other bank
Name: B. Praveen Kumar
File No : 5105000577
Regards
Prashanth Balakrishnan
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