I have taken a loan from LICHF, Swargate branch. My homeloan account No 810783558 .
My compalints are
1. First disbursement amount was just 10% of the demanded amount even after validating the work of progress. They do not know the reason for this mistake.
2. Misplaced submitted document file and this delay in disbursement for the second demand. Their declared disbursement time target is 5 days, however I ahve not yet recived the second payment even after one month.
3. Very poor administarion in Swargate office in customer dealing. Office is always crowded with so many customer issues and shortage of skill persons. Truely government organisation. I had 3/4 trips of almost 4 hrs each and till without any result
4. Irresposible behavior of staff by not responding as committed and not recieving the mobile / landline / customer complaint line.
5. Send a complaint mail to their official complaint mail ID [email protected]. BUT NOT RECIEVED A SINGLE REPLY.
6. They are masters in misplacing and mis managing your important docuemnts. They do give any acknowledgement / proof of submitted documents.
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