Dear Sir,
I had an insurance Policy with LIC of India Ltd. viz, Money Back Policy with Profits” vide policy No. 711979848. The duration of the policy plan 20 Years and Sum Assured was 25, 000/-. I took the policy during 1994 onwards. Due to personal reasons, I had surrendered Policy to the Branch (Tambaram, Shanmugam Road) on 7/04. I have received the amount of Rs.23, 722 /- vide Cheque No. 784566/23.4.12. In this connection, I have remitted the entire premium amount till closure of the policy i.e 18 years.
I had shocked to receiving the amount which is lesser than sum assured amount though I had remitted to LIC the premium amount of Rs.29, 520 (per annum premium was 1640 * 18 years = 29, 520). But I have received the pre-matured amount wasRs.23, 722 /- only.
In this regard, I have asked the Branch Manager to send the claim break up details to me through mail. The branch E-mail id has been mentioned in LIC Website viz., [email protected]; The Branch Manager Name is Mr. Guruswamy, Chief Manager. There is no response either from the Branch Manager or concerned Claim Officer (Branch. I have also tried to contact over phone, but no one took the phone. Due to the above, I had several stress on the said reasons as the LIC which is undertaking of Government of India who is serving the investor for the sake of the growth. Without payment break up details, they are sending the payment to the Policy Holder who is the investor of the LIC. Kindly note the same.
In the event of the above, I would like to have claim break up details with the amount of Rs.50, 000/- as a Penalty to LIC of India Ltd. for behaving their customers as it will not happen to any customers.
I humbly request you to kindly take forward in this regard.
Regards
S Muralidharan
No.2 Madhva Nivas
Ranganathan Cross Street.,
Chromepet
Chennai - 600 044
Mob: 95000 32953
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