Dear Sir
I am facing continious problem with the Max New york Life Insurance Company
1st they are not providing me the executive for collection of Cheque after commitment of sending there collection executive.
2nd I face the same problem from last 2 premium payment as they are not providing me the executive for the cheque collection so i made the payment through net banking. From my account the money is deducted but not posted even after a month after asking for the same they told that they had not recieved any payment after clarification done from Axis Bank after providing the details they required that too i had given they are not contacting the bank. After that they are saying that they recieved the payment but miss the posting of my amount. Then also after 2 to 3 days they updated the same in there system.
This time too i am facing the same problem after payment i recieved the mail from there server that they recieved the payment with all transection details but still after 2 days they have not updated in there system then who will be in loss no one else then me as they already deducted my money from my account & holding my money in there account who we pay interest for 2 days they are getting the profit for this.
So i request all the customer to close there policies from Max new your as there NAV remains same even though the markets goes up & the customer care is just to pass there time & get there salary for sitting Ideal.
This is the mail i recieved from there side as the payment is done then also it is not reflecting in my account.
Dear Apurva Gupta,
Greetings from Max New York Life Insurance Company!
Thank you for visiting our site and choosing Internet Payment Gateway as your premium paying mode.
We have successfully received payment towards (Renewal Premium) on 29/11. Please refer to below information for your future reference.
Transaction Id - 21976548
Name - Apurva Gupta
Policy No. - 496278714
Date Of Birth - 22-02-1980
Mobile Number - 9967413778
Payment Amount - 10000
You will shortly receive your Premium Receipt at your registered email id.
Get easy access to your policy details at www.maxnewyorklife.com. So get your policy registered now!
If you need any further assistance, please write back to us at [email protected] or call us
Toll free at 1800 200 5577 (from all service providers with GSM / CDMA Mobile).
We assure we will continue to provide the service that Max New York Life is committed to deliver.
Karo Zyaada Ka Iraada.
Thanks and Regards
Customer Service
Max New York Life Insurance Company Ltd
Serious action to be taken against these company as these are all fraud companys.
Apurv Gupta
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