Dear Sir,
I Sri Charan from Raichur Karnataka i have a policy of Reliance general Insurance co ltd of my vehicle Bolero SLX Private Car my policy no is 1412422311000430.my vehicle met an accident on 20/08 I lodge a claim on 22/08 my claim no is 2121104256 from Bellary Motors Showroom Bellary (Karnataka). After 8 days the garage survey is done by request basis to Karunakar surveyor of Bellary. On 29/09 my vehicle is ready to final surveyor but on another time the surveyor make the problem to do the final survey and done after 5 days. And I submitted all the claim related documents to the surveyor on the same day of final surveyor. but my claim is not settled as per the company commitment of 15 working days after continues request the claim has been settled on 13/12.i submitted the accidental damage related bills of Rs 75220/- but the company settled the claim for Rs 18689/-approximately 80% deduction. On what basis the company surveyor deducted the heavy amount in the claim, when I call to the surveyor for conformation to Mr. Karunakar on mobile no 09449329383, he used the rough language to me. And said go to the court,
So please solve my problem and Kindly advice me what can I do further.
Regards...
S Sricharan
Raichur-01
09886377595
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