Dear Mr Kapoor
I am writing this mail on behalf of Mr Suneel Nagpal, who is the proprietor of Seed Consultancy and does not understand English.
Please consider this mail word by word translated on behalf of Mr Suneel Nagpal
The account 013687300000904 was opened on 30/06, by that i was very disappointed by the services because account opening and delivering of Debit card took 3 months and Internet banking is still not active. The person who opened the account initially told me that Rs 10000/- will be average balance in the account, i simply refused to open the account. Mr Manvendra kept on following me and requested me to open the account since he had some targets to fulfill. He misrepresented the fact that the account will be zero balance if you do 3 transactions in a month. I agreed upon this because this sounded to be exactly as per the my need of a current account. The idea was to open an account and make a time deposit of Rs 5lac along with the saving account.
This is an account opening fraud
1) There was misrepresentation of facts by the account opening representative
2) Account was not zero balance
3) This is a international trade account (The firm do not have any IEC code and there is no reason why Trade account was opened)
4) The representative was aware of the fact that I don't understand English, so he can easily mold the benefits and features of the account.
5) I have never received even a single bank account statement
6) I have never received any call regarding cross checking or informing about features and benefit of the account
7) Never got any intimation letter from the branch for non maintenance of current account
8) I was told that relationship manager will be mapped to me and will help me after account opening but never ever happened
9) My Internet banking is not active so that i can get information about my account online
10) My debit card is blocked and i can not use the debit card for mini statements and cash withdrawal
These were the reasons why i withdraw all the money from this account and later yesterday i visited a branch and deposited some cash so that i can use the account going forward, I was shocked that all cash deposited was deducted. In fact i inquired the representative first about my account but she told me there are no such charges. All my hard earned money was debited against charges of Rs 4000/- approx. I have given a chq of Rs 4290/- anticipating it to be cleared against this cash. But because of these charges the chq will get returned tomorrow morning spoiling my credibility. I will fight for justice till i get these charges reversed.
Suneel Nagpal
919313392742
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