Inconsumercomplaints.com » Business & Finance » Review / complaint: ICICI Bank - Fraud done by ICICI Bank employee in my account | News #499603

ICICI Bank
Fraud done by ICICI Bank employee in my account

To,

Chairman ICICI

Sub: Fraud done by ICICI bank employee in my account

This is in regard to the fraud done by your employee, Neha, in my account ICICIDirect.com. I had gone to ICICI bank in phase- to get my account updated which was not working properly. Your employee Neha updated the account online. After she updated the account, it still did not work. The password was not working. Then I gave her my account’s password and ID in order to get the account restored. After taking my ID and password she started working from my account without my knowledge. She sold all the shares from my account.

I am an old customer of your bank and as I trust your bank I was not aware of such frauds by your very own employee. As I used to work once in a while from that account so I did not used to check it regularly.

I did not receive any statement ever since I got my account updated by your employee, Neha. She has done a fraud of 70, 000 from my account. She has done trainings from my account of Rs 48, 780. All the details are attached with this letter. I did not receive any statement about all these transactions as your employee, Neha, had somehow stopped all the statements from reaching.

I came to know about these frauds later when ICICI bank had taken some action against her. She came to my house and told me that if I receive any call from the Bombay bank regarding her then I should just confirm to everything done by myself. She asked me to take the whole blame on me even though the fraud was done by her from my account without my knowledge. At that moment, I went to Chandigarh branch of your bank and got my statements out myself from there. Then I checked all the statements and saw that the frauds as trainings and share transactions were done by her from my own account.

I had just 5 policies. She had done 10 more policies from my account without my knowledge. She took the cheques for these policies by manipulating that a cheque is having some mistake or installments need to be deposited or on the name of my son or daughter and on wife’s name by saying that there needs to be a transfer. As she was your bank’s employee I did not question the bank proceedings. She used these cheques to make new policies without my knowledge. She even stopped the policies and bank papers from reaching my home. The policies never reached me till date in fact.

After enquiring myself, I asked her about the policies. I still did not receive any information about the policies from her. After regularly going to the Chandigarh and Mohali branches of your bank and trying to contact your bank official, Mr. Piyush, who has not given any time to even talk to me about this matter which a very unprofessional and careless attitude as the fraud has been done by your own employee.

I am hopeful you will understand the problems I have been through by your bank and you will return the money I have lost due to this fraud as soon as possible. Otherwise the only option I have is to move to the court or to contact the media regarding this fraud done by the employee of your bank.

Thanking you,

Mr. Satya Pratap Singh

Email Id:- [email protected]

Note:- If asked for, i have the soft copy as well as hard copy of the details of policy, trainings and transactions.


Company: ICICI Bank

Country: India   State: Punjab   City: SAS Nagar

Category: Business & Finance

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