HI ASHISH,
MY NAME IS UMESH SHARMA AND I HAVE MY SALARY ACOUNT WITH ICICI BANK. SALARY A/C NO. - 002901552241. I AVAILED A PERSONAL LOAN OF 3, 00, 000 ON 26TH NOV THROUGH YOUR BANK REPRESENTATIVE "TANVI". SHE SENT YOUR BANK REPRESENTATIVE "VIRENDRA KUMAR SAHU" TO COLLECT CHEQUES AND ALL REQUIRED DOCUMENTS FOR PERSONAL LOAN. MY PERSONAL LOAN ACCOUNT # LPDEL00026660396. WHEN I SPOKE TO TANVI, I TOLD HER THAT I AM HAVING LOAN REQUIREMENT FOR 5, 00, 000. LATER I GOT A CALL FROM ICICI BANK STATING THAT MY LOAN IS APPROVED FOR 2, 00, 000 ONLY WHICH I DECLINED TO ACCEPT. LATER ON, VIRENDER TOLD ME THAT ICICI IS READY TO PROVIDE LOAN OF 3, 00, 000 PROVIDED I HAVE TO PAY 21, 000 FOR INSURANCE COVERING THAT LOAN AND THAT AMOUNT WILL BE REFUNDED TO ME UPON LOAN COMPLETION AND I WILL ALSO GET A RECEIPT FOR THE SAME. I AGREED. WHEN HE CAME TO MY HOUSE TOCOLLECT CHEQUES, HE TOLD ME THAT HE IS NOT SURE TO WHOM THE INSURANCE CHEQUE SHOULD BE PAYABLE AND HE NEED TO CONFIRM THAT FROM ICICI BANK. HE CALLED ICICI MANAGER IN FRONT OF ME AND UNABLE TO GET THROUGH. SO, HE HAD ME SIGNED THE INSURANCE CHEQUE (BLANK CHEQUE) AND TOLD ME THAT HE WILL FILL IT UP AFTER CONFIRMING IT WITH ICICI MANAGER AND WILL SEND ME THE SCANNED COPY WITHIN 24 HOURS. I GAVE HIM MY SIGNED BLANK CHEQUE ON BEHALF OF ICICI AS HE CAME TO MY HOUSE ON ICICI BEHALF.
I DID NOT RECEIVE ANY RECEIPT FOR MY INSURANCE CHEQUE. THAT CHEQUE WAS PRESENTED FOR 22, 800 IN BANK OF INDIA. I WENT TO ICICI ALAKNANDA BRANCH FOLLOWED BY GK-II BRANCH FOLLOWED BY GK-I BRANCH. THEY TOLD ME THAT THERE IS NO SUCH INSURANCE COVERING MY LOAN.
FIRST OF ALL, NO ONE FROM ICICI BANK IS CO-OPERATIVE. THEY JUST WANT TO PASS ON THEIR WORK AND NOT WILLING TO HELP IN ANY WAY.
THIS IS REALLY FRUSTRATING.
INITIALLY, THEY TOLD ME THAT NOTHING CAN BE DONE IN THIS CASE. THEN, THEY HAD ME WRITTEN A COMPLAINT LETTER TO GET THE CHEQUE DETAILS IN GK-I BRANCH ON 27TH DEC AND TOLD THAT THEY WILL GET BACK TO ME WITHIN 4 WORKING DAYS, WHICH THEY DIDN'T. I CALLED GK-I BRANCH AND THEY SAID THAT THEY DID NOT GET ANY RESPONSE TOMY COMPLAINT LETTER SO FAR, WHICH I DON'T UNDERSTAND.
IT SIMPLY INDICATES THAT YOU GUYS ARE NOT AT ALL INTERESTED IN HELPING ME OUT.
JUST TO INFORM YOU THAT MY SALARY ACCOUNT IS 2 YEARS OLD IN ICICI BANK. I SWITCHED MY JOB IN JULY AND I WAS ALSO GETTING OPTION TO HAVE MY SALARY ACCOUNT IN EITHER ICICI, HDFC AND RBS. I MADE UP MY MIND TO CONTINUE WITH ICICI BANK AS MY PREVIOUS EXPERIENCE WAS GOOD WITH YOU GUYS AND I THINK THAT IT WAS MY BIGGEST MISTAKE IN MY LIFE.
I WILL TELL THIS FRAUD CASE TO EACH AND EVERYONE AND WILL NOT REFER ANYONE TO ICICI BANK IN MY ENTIRE LIFE AND I AM ALSO FILING A CONSUMER COURT CASE AGAINST ICICI BANK FOR THIS ON THIS SATURDAY OR MONDAY.
I WILL ALSO SWITCH MY BANK ACCOUNT WITH ANY OTHER BANK ASAP AND WILL NOT AVAIL ANY SERVICE FROM ICICI BANK.
I WILL TAKE YOU TO THE CONSUMER COURT FOR SURE AND WILL ALSO TRY MY LEVEL BEST TO PASS ON THIS CASE TO MEDIA.
I WANT EITHER RECEIPT OF MY 22, 800 OR MY MONEY BACK.
FOR YOUR INFORMATION, I AM ALSO GOING TO STOP YOUR LAST 3 LOAN INSTALLMENTS IN LIEU OF MY 22, 800.
PLEASE TRY TO FIND IT OUT IN YOUR WAYS AND GET BACK TO ME ASAP, ELSE, WE WILL MET IN CONSUMER COURT.
INSURANCE CHEQUE NO.- 979170
TANVI - 9555201031
VIRENDRA KUMAR SAHU - 9582744414
THANKS AND REGARDS,
UMESH SHARMA
ENGINEER
CSC INDIA PVT. LTD.
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