I have an enterprise connection with Airtel provided by Reliance Industries. My no is 7738788648.
On two separate occasions I have been charges Rs. 99/- for downloading games which I have not. My data usage records and website access records can be checked to confirm the same. I have also lodged a service request no 38532679. But I am not sure wheter the complaint has been registered and regarding the contents of the same.
Also I have been charged Rs 5/- for subscribing to an Aarti Service, which I did not. I have registered a complaint against the same at 121 which can be verified by my call records.
I fail to understand that why a company like Airtel indulges in this unethical and fraudulent business of charging the customers illegally and harassing them.