Re: ICICI Bank
There are issues that I am facing through your bank, due to which it is causing me mentally disturbance. Here I am giving the issues as follows:
1. Credit Card Balance Transfer Problem (BT Ref No. 1505077331829)
May Month I asked the balance transfer from Credit Card No.4477 4636 4429 4007 for Rs.50, 000/- (Rupees Fifty thousand only) and the credit limit for this card is Rs.56, 300/- but when I received the next month statement there is no entry regarding this balance transfer amount. I am holding one more credit card no. 377 0403 8414 8004 and the credit limit for this card is Rs.10, 000/- only and when I received this month statement I was shocked to see that the balance transfer amount entry is given in this credit card statement with all your banking charges. As per your banking rules no one can get more than 80% of the credit limit as balance transfer but in the statement it is showing 5 times more balance transfer of the credit limit. How can that be possible? In this regard I had talk with your customer care help line, but they are not giving me the solution in regard this problem, every one takes the note of the problem and tells that they will have a talk with their higher authority and get back to me taking my contact number, but still I have not received any call from u r banking persons. I have a note of the persons too whom I had a talk and told them the issue and they noted and told that they will call but no response here I am giving you the details of few persons with whom I had talk are as follows: DEEPAK-BOMBAY on 13th June at 12.15 PM, SOWPNA-HYDERABAD on 13th June at 4.00 PM, GANESH- BOMBAY on 18th June at 12.00 Noon.
2. PERSONAL LOAN Problem (PL Ref No. LPCHE00010564363)
I got a preapproved personal loan call from your bank in reference of my Credit Card No.4477 4636 4429 4007 for Rs.5, 00, 000/- (Rupees Five Lakhs only) with 1% as Service Charge Plus Service Tax Extra, but when I received the loan amount I got only Rs.4, 88, 764/- with 2% Service Charge Plus Service Tax less the amount. In regards to this issue when I had a talk with u r customer care help line number no body is giving response in this regard. Even after this I have not received any documents in regards to loan repayment date and schedule. I have a track of persons who were behind this forgery of 1% Service Charge plus service taxes are as follows: SRIKANTH- SALES MANAGER LOANS from ALWARPET BRANCH - IVCH, CHENNAI. HIS CONTACT NUMBER 9940097469, RAMESH – TEAM LEADER CONTACT NUMBER 9841174024, N.SEBASTIAN - SALES EXECUTIVE CONTACT NUMBER 9841291513.
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