Inconsumercomplaints.com » Business & Finance » Review / complaint: ICICI Credit Card - Bank is asking to pay without any usage of Credit Card | News #7548

ICICI Credit Card
Bank is asking to pay without any usage of Credit Card

My self Bhupinder Singh and I have a complaint against ICICI Credit card.

ICICI Bank’s Marketing person has sold me a credit card in January and I have received Credit card (Credit card number 4477 4645 2733 9000) in February. But ICICI has sent me an insurance policy along with the credit card which I have not asked for. As soon as I have received my credit card I have make a call to customer care (One can check the record for the same for incoming call made by me for that card) to cancel my insurance policy (ICICI policy has 15 days to cancel the policy from the date of issue); but the customer care executive told me that if I will cancel the policy I have to pay 1395.00 Rs (One thousand three hundred and ninety five Rs. only). After that despite of my calls no charges revert back by ICICI credit card. I have not used credit for any transaction, not even a single swipe.

But now after one year I received a call from Delhi 011-32624904 from Mona for payment of 4300.00 Rs against my credit card and she negotiate the amount to Rs 575.00 to give me the clean chit against my credit card statement.

Again on dated 13/11 I had recieved a call on my mobile from a number 09313321220 and the person didn’t tell me his name but give me a number 09313306827 and asked me to call on this number as some one is going to impose a legal case on me in Patiala house of Delhi and the number belongs to Advocate Shikha Desai. He told me that I should tell her my file number 3447.

I made a phone call to that number on 3:20 pm and she said that ICICI credit card is going to impose a legal case on you, if I don’t want to legal procedure I should talk to Mr. Balwinder on 09311124031 or on 09313621469. She told me that person is the collection manager.

I made a call to that number, one number was switched off and second number was deliberately not picking up even after so many calls. I again rang advocate Shikha Desai and told her that no one is responding to phone calls. She told me that call after 5 minutes.

I made a call after 5 minutes and Mr. Balwinder told me that I have to pay the amount weather you have purchased any thing from credit card or not and now the negotiated amount was 945.00 Rs.

The time I got a phone call from a person on dated 13/11 at 3:15 pm I was in a critical meeting and suddenly I was in shock and instead of meeting I have to take time out for making calls to ICICI credit card persons.

I just want to ask one thing that I have not used credit card, I have asked policy, I had asked bank to cancel my policy with in the time frame; Still ICICI doing the mental harassment and wasting my time unnecessarily.

With Best Regards,

Bhupinde


Company: ICICI Credit Card

Country: India
Site:

Category: Business & Finance

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