IRCTC
Unauthorised charges by caterers

During my journey in mahananda express (down) I was charged rs. 3/- More for the packaged bottle water. The brand of bottled water also differed from the one prescribed in irctc site. Other passengers were also charged exorbitantly high for the meals. On opposing this the vendor became aggressive but agreed to provide me the receipt. The details of caterer is-

name of caterer- sunshine caterers

name of vendor- mohd. Kalam

name of manager- jafar khan

I have lodged a complaint in irctc but till now no response from them have been noticed.

Company: IRCTC
Country: India

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