Bharat Sanchar Nigam Ltd
Misbehaviour of customer care employee

Today i visited bsnl office for correction in my landline telephone bill .on duty employee mr. ramanand sharma misbehaved with me .he told me phone karne ka shauk hai lekin jab bill bharne ki bari aati hai yahan muh uthaye chale aate hai. these words hurt me a lot & i felt very embaracing.such a behaviour is not expected from a customer care employee.are these types of emloyees good for bsnl in such a competitive scenario