I Hemant Kumar, an employee of SAIL (Nav Ratna PSU), consumer no. 5250 had booked an domestic LPG cylinder at your dealer at Rourkela, namely, Ayushi Indane. The booking serial no. was 691. The deliveryboy always insists of charging more than the bill amount by Rs.20/-. After refusing to pay the amont more than the bill amount, the delivery boy took back the cylinder he had brought for delivery to us. This has become a tool for harassment by the dealer and delivery boy. Kindly advise whether delivery charges are to be payable in addition to bill amount. If not, kindly take strict action against the dealer.
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