Northern Railway
Nuisance by Railway Reservation Centre Employees

Dear Madam Banerjee,

I would like to bring forth the nuisance that the Railways employees have created in Karkardooma Railway Reservation Centre, Delhi. I have booked my tickets with my wife, 4 year old daughter & 69 year old Father. Despite requesting several times at the station counter for issuing lower berth tickets for senior citizen, the railways ticket issuing officer refused to issue lower berth and resultantly has issued a upper berth for my Father, and one seat at the middle of coach Side Upper Birth for my wife and for me Side Upper Birth at the end of same coach.

I would request your kind attention on this, and understand how is it possible for an 69 year old man to access his upper berth as well as access toilets throughout the journey... It is shameful that such a ticket was issued by shameless ticket issuing officers in Delhi.

Ticket information:

PNR No: 222-2915147

Ticket No: 71273274

Date of Journey: 09-10

Journey: Train 12445 (New Delhi to Jammu Tawi)

Ticket Issued on 13-07 at 12:58 hours

Berth Type: Sleeper Coach