Dear manager
Bharat gas
my name is suraj. I am costumer of bharat gas since last 10years in the name of amol gangadhav.yadav.consumer no.10571 My distributer Akshay gas agency is hugely bad in providing service. Few months back also i had complaint about, but nothing happened. I am so upset. Again i am putting complaint. If this time its not being taken care then i wont be having option instead of taking leagle action. My concerns are as follow.
1) don't answer phone calls. Phone keep ringing, they don't pick up, once i been there, being in office only i dailed their number and i found that they have kept land line phone on so much of low volume and not responding.
2) receipenist don't answer proper when ask any question. And gets angry sooner.
3) do not accept order for booking gas befor 28 days of last recieved date, with reply it's rule.
4) after booking gas does not come on the time. It takes atleast 15 days. Two month back it was 18 days. And since last one year, expect few times, i recieved gas at office of them, as due to not coming on time it resulted i did not have anything to cook my food. How can be managed to last one cylinder for one and half month? And if asked for returnig 5rs as per rule, refuse to give back.
Please take some action against agency so that we can keep being with you and enjoying your services.
Yours suraj.
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