Bharat Gas Distributor ;M/S Shyama Gas, Bandel, WB
Service of the said agency is not only pathetic, but also the attitude towards the customers are very rude and unfriendly. My father, Amritankur Dasgupta, (Consumer No-15786), a senior citizen (aged 82 yrs) suffering mental trauma for the same. He has booked for LPG refill on 11/10/10. As per rule practiced by M/S Shyama Gas, one customer has to knock personally at the agency 21 days after booking for delivery of gas. They don't entertain any contact over telephone. My father who barely can walk has dragged himself to the agency twice after 21 days to plead for supply of gas. But in each occasion he was send back rudely by the agency, citing non-availability of the gas. Till 11/11/10 gas is not yet delivered. This is the situation in every month. Hence it is our fervent plea to take necessary actions so that the a gas is delivered within short span of booking, booking over telephones, & proper customer treatment
Dipankar Dasgupta
Mob-9433781836
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