This is to share some of the worst services I have got from Chevrolet car and seek your kind attention & help on same!
I have bought one Spark car with 3 years of the great Chevrolet promise!
I have never been satisfied with any of the services done by Chevrolet and every time i registered my complaint but of no use:
None of the time my CAR was even cleaned properly, I have a doubt that even they have done service of just returned my car with Bill.
They Also charge pick-up charges which none other company charges.
Even I come to know that Car delivered to me was not as per Bharat-Stage-emission-standards to sell in Delhi NCR.
Further to this I have got my last service done in Apr after which car has run hardly 500 Km and Fan belt has broken on highway.
My family was travelling in same and they visited your authorised workshop at Karnal, they repaired it and said some major work has to be done in CAR and you can get the same done in Delhi when you returned home.
Just running 30 kms same problem occurs and belt has been broken again, we called your breakdown assistance at least 20 times but no response has been given we called around 18:00 and no one reaches to help the my family your tech guys were tried to support over phone,
I have personally reach that place from NOIDA to help them from over 100 Km but your team was struggling to know that who should go,
Delhi guys says it will come in Panipat, Panipat says it come in Karnal, Karnal said it will come in Sonepat, at the end your customer care executive confirmed that support VAN is on the way around 21:00 and will reach them in half an hour but to our surprise no one was on the way and no one reached. this all has caused us so much of mental trauma and inconvenience,
After that I have reached the place and towed the car from Gannor to Kundli (Delhi Border) at 03:00 in night left the car at your Malwa Moters Showroom, Now what they are saying that they can not start working on same as they do not have approval from GM to start working
Moreover they are charging Rs 250 per day as parking charges (Please see appended mail from Malwa Moters)
This all has already caused much of inconvenience to us and now I am not ready for more,
After all this I understood the phrase very Well PROMISES ARE MENT TO BE BROKEN.
I suggest you add this line also along with your Chvrolet promise.
Request your kind intervention on same on urgent basis.
Thanks & Regards
Nalin Srivastava
91 9560400632
http://www.linkedin.com/in/nalins3105
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