Post paid connection
Deposit amount

I am a airtel Postpaid customer and my mobile number is 9895993073. I have taken this connection in 2005 and since then i have been availing of your service. Now i wanted to move to pre paid and when i approached the customer care centre at Pattom, trivandrum to know the proceedures and to get the deposit amount cleared - two days they said the server is down and the software is not working, etc. and on the third day they say, I haven't submitted any refundable deposit for a post paid connection with airtel. I have deposited Rs. 1500/- when i have taken the connection. Now they argue that my depositamount is Rs. 300/- and Without adequate deposit how did i get post paid connection. I dont expect this kind of irresponsible dealings from your end