SIR
HARASSMENT BY OFFICIALS OF LUFTHANSA AIRLINE
AT MUMBAI INT AIRPORT --
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I & MY WIFE HAD COME TO MUMBAI [INDIA]FROM USA. I TRAVELLED IN BUSINESS CLASS FROM USA UPTO FRANKFURT & WHILE GOING BACK FROM FRANKFURT TO USA .I HAD NO TROUBLE WHILE ARRIVED IN MUMBAI.
HOWEVER WHILE GOING BACK ON 4 OF FEBRUARY BY FLIGHT NO -757 [LUFTHANSA AIRLINE] MY SELF & MY WIFE, SHWETA PANDYA WERE TORTURED FOR MORE THEN A HOUR ON BASELESS REASON THAT WE HAD EXCESS LUGGAGE, & SHOULD PAY PENALTY OF US DOLLAR 250 . WE WERE MADE TO STAND BEFORE AIRLINE COUNTER FOR MORE THEN AN HOUR.BEING TORTURED.
THIS MATTER WAS EVEN INTERVENED BY OTHER PASSENGERS, HOWEVER OFFICIALS OF LUFTHANSA AIRLINE DID NOT SHOW ANY MERCY.
WE WERE CALLED BY ANOTHER OFFICER, AFTER AN HOUR WHO AGAIN CHECKED OUR LUGGAGE & THEN ISSUED US BOARDING PASSES. I REPEAT, WE WERE TERRIBLY HARASSED, TORTURED FOR NO REASON.THIS EPISODE HAD ENTIRELY ULTERIOR MOTIVE.we DID NOT PAY SINCE WEE SUSPECTED DIRTY GAME
I HAD COMPLAINED TO LUFTHANSA AIRLINE, THEIR REF NO - 21225554, MORE THEN ONE MON NTH IS OVER HOWEVER NO RESPONSE.W HAVE DEMANDED DUE COMPENSATION FOR UNNECESSARY HARASSMENT, OUR JOURNEY WAS ENTIRELY SPOILED.INCIDENT HAD ULTERIOR MOTIVE
10619 CAMINITO ALVAREZ HET VAISHNAV
SAN DIEGO SHWETA PANDYA
CA - 92126
USA
[email protected]
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