Vivek Automobiles, A-1, MCIE, Mathura Road had sold me a Fiat Palio 1.2 in April. This car is not running properly - besides being a petrol guzzler.
Service Staff and servicing is very poor. The total mileage done till date was less than 12000 km and yet they charged me for " engine decarbonising " which has not yet been done on my other car a HONDA City even though that had done 120, 000 km or 10 times more.
I last went for servicing the car on Sat 24th April and this time they went one better - they actually removed petrol from the vehicle. I specifically checked that the petrol indicator was at exactly half or 50 % mark. After paying them Rs 3574/- for just "Service and Oil Change" - when I collected the vehicle and got on the road I found that petrol was at 33 % mark - which means that at least 6-7 litres of petrol was actually taken out of the vehicle = THEFT. And when I tried to call the person RAJESH PARMAR who had handled the car he just kept disconnecting the mobile 9212362724 repeatedly. When I checked up from the land line number of the same service center operator it appeared that he was free and perhaps deliberately avoiding the call - why? He Knew - anyway I am now never going to go back to this place and will advise all my contacts also to do the same.
Brig RK Kukreja
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