Dear Sir,
I want to bring your kind attention towards a big product default in Tata Indico car manufactured by your company. any car met with an accident like this is a big product failure and when you are going to make a history by launching many new projects I just want to bring your attention towards this so that you can rectify this error.
TATA indigo LX purchased in 2005 caught fire while coming back from a small drive. Me and my wife, my little daughter and my brother were returning from a very small drive on August 15th. we have a TATA Indigo purchased in 2005 from Ratlam MP. Now we are in mumbai. The first one year was fine but after that we are spending some 25-30 k every year to maintain the car at its best. On august 15 th when we were returning from drive and paring our car in our appartments parking lot we saw that smoke started coming out from the leftside of the bonnet. I was unable to open the bonne tand I could see that fire is coming out. I asked my watchmen to put water on bonnet but that was failed.fire was not in our control. then we have used three fire extinguisher but that are also failed then we have to called up fire brigade to control this fire.By the great help of people around we have controlled the fire but the scene was heartbreking, my cars was literally under the fire.
We have called up the fire brigaede as so many other cars were also in parking lot, we know that our car has gone but we just want to avoid major accident as if this car will burst all other car will also affect and this can become a major accident
But it was too late. All the parts under bonnet burned out, including Pump, engine etc..! Finally after the huge rescue efforts we could control the fire without spreading to cabin or to diesel tank. Later I called up the service center guys and they came down to the spot with a recovery van and took the vehicle back to the workshop. Now they have estimated a sum of 6 lacs to rebuild it!!
The reason for the fire break out is still a mystery. Even the workshop guys are not able to find. They are telling it could be short ciruit.
Can anyone tell me that wahat was that... my whole family was on risk... If this could be on the way... then what happened all battery operated things will stopped and we would not be able to come out... I have my whole family with me... I dnt think then i will be able to drive that car again... i am scared... How i will believe on your manufactured products...
Car will be fine afterhuge expense but tell me who will expand 6 lacs on 6 lacs car... and can anyone pay the trauma we have faced...
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