HERO MOTO CORP LTD
NON RESPONSE AFTER SUBMITING COMPLAINT

Dear Sir, DATE: 21-09

I have purchased HH Splendor on dated 13-12 from Laxmi Autos Tryans Yamuna colony Agra.. Till then I have serviced 3 free in nos. one at Laxmi autos, next 2 at Atma ram enterprises. Bike’s total running from the date of sale is just only 1375 km. I am facing problem regarding rusting on painted parts, i.e. Chain covers lower side. The photograph of defected parts is attached for your kind perusal.

In Agra at atma ram enterprises at bhagwan talkies crossing, works manager surrendered he cannot change without approval of ASM. Please see it and give instruction to WM for changing defected parts.

Nobody is taking interest in above matter. From bottom to top in dealership.

The details of service record are as follows:

I st service 2 nd service 3rd service

25-04-11 249km 09-08 997 km 14-09 1332KM

CHASSIS NO.. MBLHA102AHM12057 ENGINE NO. HA10FAHM34207

Hope, you will take this matter as a repo of hero Moto corp.

Thanks with warm regards

Praveen Sharma

9411205915, 8859588877 Agra