Respected sir,
I, V.S.N.Murthy, residing in Vidyanagar, Hyderabad have booked a Force Silver Metallic Honda Activa Activa/dlx/grey on December 3rd 2010 at Fortune Motors Pvt. Ltd. (Opposite to Ranigunj Bus Stop), M.G.Road, Secunderabad with an advanced payment of Rs.1000. (Receipt No. SR/10-11/0019568) While booking the vehicle it is informed by the Company Sales Executives that the vehicle will be delivered with in 3 months. When i expressed my dis-satisfaction on this they simply told me to cancel my booking if i am unable to wait for some more time. towards and gave me an application for cancellation of booking instead of solving my problem. This simply shows that how they cares the customers. Even at one time i am thinking to cancel my booking, but i m worried that even for returning of Rs.1000/- also they will made me to visit their office many times.
It is also known that so many vehicles were delivered, whose booking were made subsequent to my date of booking. i.e., 03.12.2010.
Sir, I am totally fed up with the response of your dealers / sales executives of the said Fortune Honda Show room. I may purchase another vehicle, another company, but such attitude will definitely check the reputation of your Company.
Hence I request the Customer Care Officials of Honda Activa to kindly look into the matter and solve the problem.
Yours Sincerely,
(V.S.N.Murthy)
(09959225058)
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