The Director
Hundai service center Date: 26-10
Mission Road
Bangalore:
Sub: Deffective Bonnet and other Parts KA-41-M-252
Dear sir,
We have purchased The above Mentioned Santro Zing Model manufactured in the year 2005 November and registered the vehicle with Rajarjesweri nagr RTO vide chassis No MALAB 5HR5M-705375.
In the year 2006 end we observed some Bubbles on Edge of the bonnet LHS and RHS side and was duly informed to Mr suresh Branch Head and Body shop Satish. It was ignred at that time and after that in 2007 again informed to Suresh and Nagesh and also Satish for the same defect which turned from Bad to worst.
Mr Suresh And satish asked me to Talk to Regional Manager Mr Ashwin and also they took some photo graphs and mailed to Ashwin. They said it is up to Regional Manager to decide and not in our purview.
I sent mails and requested Mr Ashwin Regional Manager but found no response. During My discussion with Mr Ashiwin he said I have informed to Mr Suresh to change the bonnet at free of cost but not done as on this day.
On every service they avoided and now the we are finding the same defect in most of the body parts .we understand that it is a manufacturing defect but not any thing else.
In this connection I again discussed the matter with Mr Radhakrishna Director on 24th October and he recommended for the rubbing premier coat and paint.
Since this is the major problem and the painting is not the solution because of the manufacturing defect.
We request you to change the entire body as “FREE REPALCMENT” towards manufacturing defect which is observed before the Guarantee period and duly informed.
Since 23rd the vehicle is in your service center and we are spending Rs 1200/-on transportation by hiring taxi for business visits. we request you to reimburse the same and oblige.
Thanking you
Yours truly,
For Micropore
The Director
Hundai service center Date: 26-10
Mission Road
Bangalore:
Sub: Deffective Bonnet and other Parts KA-41-M-252
Dear sir,
We have purchased The above Mentioned Santro Zing Model manufactured in the year 2005 November and registered the vehicle with Rajarjesweri nagr RTO vide chassis No MALAB 5HR5M-705375.
In the year 2006 end we observed some Bubbles on Edge of the bonnet LHS and RHS side and was duly informed to Mr suresh Branch Head and Body shop Satish. It was ignred at that time and after that in 2007 again informed to Suresh and Nagesh and also Satish for the same defect which turned from Bad to worst.
Mr Suresh And satish asked me to Talk to Regional Manager Mr Ashwin and also they took some photo graphs and mailed to Ashwin. They said it is up to Regional Manager to decide and not in our purview.
I sent mails and requested Mr Ashwin Regional Manager but found no response. During My discussion with Mr Ashiwin he said I have informed to Mr Suresh to change the bonnet at free of cost but not done as on this day.
On every service they avoided and now the we are finding the same defect in most of the body parts .we understand that it is a manufacturing defect but not any thing else.
In this connection I again discussed the matter with Mr Radhakrishna Director on 24th October and he recommended for the rubbing premier coat and paint.
Since this is the major problem and the painting is not the solution because of the manufacturing defect.
We request you to change the entire body as “FREE REPALCMENT” towards manufacturing defect which is observed before the Guarantee period and duly informed.
Since 23rd the vehicle is in your service center and we are spending Rs 1200/-on transportation by hiring taxi for business visits. we request you to reimburse the same and oblige.
Thanking you
Yours truly,
For Micropore
The Director
Hundai service center Date: 26-10
Mission Road
Bangalore:
Sub: Deffective Bonnet and other Parts KA-41-M-252
Dear sir,
We have purchased The above Mentioned Santro Zing Model manufactured in the year 2005 November and registered the vehicle with Rajarjesweri nagr RTO vide chassis No MALAB 5HR5M-705375.
In the year 2006 end we observed some Bubbles on Edge of the bonnet LHS and RHS side and was duly informed to Mr suresh Branch Head and Body shop Satish. It was ignred at that time and after that in 2007 again informed to Suresh and Nagesh and also Satish for the same defect which turned from Bad to worst.
Mr Suresh And satish asked me to Talk to Regional Manager Mr Ashwin and also they took some photo graphs and mailed to Ashwin. They said it is up to Regional Manager to decide and not in our purview.
I sent mails and requested Mr Ashwin Regional Manager but found no response. During My discussion with Mr Ashiwin he said I have informed to Mr Suresh to change the bonnet at free of cost but not done as on this day.
On every service they avoided and now the we are finding the same defect in most of the body parts .we understand that it is a manufacturing defect but not any thing else.
In this connection I again discussed the matter with Mr Radhakrishna Director on 24th October and he recommended for the rubbing premier coat and paint.
Since this is the major problem and the painting is not the solution because of the manufacturing defect.
We request you to change the entire body as “FREE REPALCMENT” towards manufacturing defect which is observed before the Guarantee period and duly informed.
Since 23rd the vehicle is in your service center and we are spending Rs 1200/-on transportation by hiring taxi for business visits. we request you to reimburse the same and oblige.
Thanking you
Yours truly,
For Micropore
The Director
Hundai service center Date: 26-10
Sub: Deffective Bonnet and other Parts M-252
Dear sir,
We have purchased The above Mentioned Santro Zing Model manufactured in the year 2005 November and registered the vehicle with Rajarjesweri nagr RTO vide chassis No MALAB 5HR! 125M-705375.
In the year 2006 end we observed some Bubbles on Edge of the bonnet LHS and RHS side and was duly informed to Mr suresh Branch Head and Body shop Satish. It was ignred at that time and after that in 2007 again informed to Suresh and Nagesh and also Satish for the same defect which turned from Bad to worst.
Mr Suresh And satish asked me to Talk to Regional Manager and also they took some photo graphs and mailed to Ashwin. They said it is up to Regional Manager to decide and not in our purview.
I sent mails and requested Mr Ashwin Regional Manager but found no response. During My discussion with Mr Ashiwin he said I have informed to Mr Suresh to change the bonnet at free of cost but not done as on this day.
On every service they avoided and now the we are finding the same defect in most of the body parts .we understand that it is a manufacturing defect but not any thing else.
In this connection I again discussed the matter with Mr Radhakrishna Director on 24th October and he recommended for the rubbing premier coat and paint.
Since this is the major problem and the painting is not the solution because of the manufacturing defect.
We request you to change the entire body as “FREE REPALCMENT” towards manufacturing defect which is observed before the Guarantee period and duly informed.
Since 23rd the vehicle is in your service center and we are spending Rs 1200/-on transportation by hiring taxi for business visits. we request you to reimburse the same and oblige.
Thanking you
Yours truly,
For Micropore
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