During free car care service customers are being left un-attended from morning 6am to 0830 am till the service center opens as number of customers are increased due to free service capairtively normal days service. It will be highly appreciated if someone attends the customer as soon as they reached the service center as their presence is not more required after vehvle is reached at service center. so that customers are released soon and they will not be bored for 2 hours only during free service period as number of customers are more.
Waiting room should be kept open at same time for customers those are willing to wait till delivery fo their car.
It looks uncomfortable standing on the road for more than 2 hours (i.e. till the office is opened)
All customers should be kept inform regarding FREE Service well in advance.
Renewal of Engine oil / Gear oil should be given at leat once in a year.
More Discount should be given to Old cars as they need frequent attention and marginally discount should be given to spares. for a middle classl family it is very difficult to bear the expensive replacement. In the other hand they are neighter afford to sell the old car nor in position to buy a new car. Keeping their financial condition in the mind some discount should be given. so that the middle class family will be greatful towards companey and will have to maintened their loyality towards the companey as well as they will have a glance of smile, which is not in the business point of view but in a human ground also.
Atleast once in a quarter FREE Service should be provided.
Thanks & Best regards = Pravat Nalini Das
Rajendra Nagar,
Madhupatna,
Cuttack-10
Odisha
Ph.no.9438436074
Car No. OR-02-AH-3042
e-mail ID - [email protected]
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