Hi
I purchased a Santro GLS (chasssis no-539026) from Srishti hyundai from Bahadurgarh (HR.)While receiving, the alignment of front light was inbalanced that was noticed after reaching the home. Same was intimated to the Branch Manger at that time only. He said we will get it replace next week when our Bahadurgarh service station will get functional. When i visited the place next weeek they said you need to go to Rohtak as we do not have the facility here.
After that i have visited the place four times but did not get any positive response. Now they are saying we will get it replace through Insurance as it is accidental case. But there was no scrachets on the bonut, same was admitted by Branch Manager. I dont know what to do but I feel I have been cheated by Srishti.
I just would like to ask that do thay have any checklist to get it sign by cutomer whille handed over to the customer to check?
Totally unprofessional behavior is shown by Srishti, that will spoil brand image of Hyundai.
Hoping for positive response...
Rinku Malik
[email protected]
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