I have received the following confirmation mail from Goibibo for which I have contacted ICICI Bank but they say that they are helpless as they have not received any refund from Goibibo.
After contacting Goibibo they also repeat the same thing that they cant help as they have processed the refund to ICICI Bank.
I really dont know whom to contact now for the refund.
Please help
From: "go ibibo";
Date: Feb 27 02:01 PM
To: "leena3895";
Subject: Refund Mail
Dear Leena Khatri
Thank you for choosing goibibo/, we appreciate your business.
Please note we have processed your refund, following are your refund details:
Reference No: FMN0D98LB5P
Date Of Booking: 19 feb 13:47:49
Date Of Travel: 22 mar 10:20:00
No of Tickets: 1
Amount: 3167
Cancellation Date: 26 feb 14:50:42
No of tickets to be canceled: 1
Cashback Deductions: 0
Airline Cancellation Charges: 600.0
Ibibo Cancellation Charges: 250.0
Refund Amount: 2312.0
Refund Date: 02-27 14:01:47.192516
Bank Reference No: 105819349806
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