I have an connection of INDANE GAS in the name of my wife whose consumer no is 21518.
The connection is with M/S Anubha gas agency D 18 Pandav Nagar Delhi 92, my connection is of single cylinder. On 25/Nov my wife has applied for double cylinder. Anubha gas agency asked her to deposit one Registered letter by which they inform her for release of double cylinder.
My wife submitted Registered letter with the agency. The agency said they sent released letter through registered post vide RLA 4577 dated 29/11 regarding release of second cylinder.
Unfortunately that registered letter not yet received by my wife till date.
My wife approached the agency they said so rudely that confirm from post office we will not issue cylinder without letter though they have duplicate /office letter copy with them but clearly refused to issue the cylinder. It is not out fault the mis-happening may be at post office end.
I request you to direct M/S Anubha gas agency to issue second cylinder and teach them to behave the customer politely instead of rudely.
Thanks
Raj Kuma
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